September 2026 · Applied AI
What I actually think about AI products
Why the model is the easy part, and why most AI monitoring is theatre.
Writing
Notes from the work.
Product, applied AI, and the small choices that make technology feel more human.
September 2026 · Product craft
What people actually do
Most product decisions are made about a user who does not exist.
September 2026 · Product craft
Sequence is the product
Why product design is often the work of deciding what a person needs first.
September 2026 · Applied AI
“Correct” is a product decision
Why useful AI needs a definition of good behavior before it reaches a person.
May 2026 · Product systems
Progressive autonomy: how software earns trust
An argument for letting automated systems prove themselves in stages.
May 2026 · Product craft
Five unglamorous fixes that changed a product journey
The best changes are often a better label, a clear explanation, or moving one question to a better moment.